W-O-W.  I walked in, expecting to drop off my drone and get a call back a few days later with a quote for ~$1k.  Steven greeted me as soon as I walked in the door, seemed actually excited to dive into a troubleshoot, and recalibrated and diagnosed my Mavic within 10 minutes.  

He took it for a test flight out in the parking lot (and gave me lots of tips to avoid the concern I was having). Then, I whipped out my credit card to pay for the diagnostic and he wouldn't accept it!   There were massive $20,000 pro drones laying around on the counters for repair, but they treated my little consumer drone and me like we were VIPs.  The guys in the shop were laughing and chatting back and forth about "remember that time we set the drone to X, but it did Y?"  

 

"You can tell that these guys LOVE drones and LOVE taking good care of their customers."

 

Thank you, Steven.  Best customer service I've had in YEARS (maybe ever).

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- Katie S